Delivery and Shipping Information
We provide free delivery for local orders above $100 in net value. The method of free delivery is based on our discretion. Depending on the size of the package, we may either use SingPost or the Courier Service depending on which is the more cost-effective one. Please understand that no time do we promise same-day delivery for purchases made. At best, delivery will be made the following business day for orders received before 12 noon SGT. No weekend delivery is promised either, as the service agreement we have with our courier agents does not cater to that. Please do NOT put an order in expecting that the order will or can be made to you on the weekend at any time. Furthermore, we cannot assure you of the delivery time. Most of the time, they are made by the agents best practice logistical methods, which we do not have access to. At best we can pass on are your delivery instructions for them to follow, however we sincerely cannot request the exact time the order will be delivered.
1. By Mail (Singapore Post)
We can send the item(s) to you via registered post at the cost of $4. For bulky/heavy packages requiring more postage charge, we will advise you whether it's a more worthwhile option using the local courier service.
Please note that we will not send your orders via normal mail due to experiences of mail loess before.10pm
2. Local Courier Service
This service is available to any local Singapore Delivery address except to a post office box. You can normally expect to get your order hand delivered to you in 1-2 working days (excluding the actual day the order is placed and weekends/public holidays)
LOCAL Singapore delivery charges are as follows:
|Order Value||Courier Charges Applicable|
|Up to $99||S$8 per trip|
|Above $100.00||Waived for one way trip|
Extra trips required for returns or exchanges will be charged S$10 per trip
* Courier will call to arrange for a suitable timing and to confirm location prior to delivery.
* All deliveries are arrangeable during weekday hours up to 10pm only.
* No deliveries on Sundays and Public Holidays
3. Self-collect from our shop or office
We can select to to pick up your order at our shops @ Loyang Point or Marina Square (and very soon Hillion Mall) or even at Changi North office.
4. International Orders
Yes, we ship to anywhere in the world. We will send out your order to you via the very reliable Singapore Post (which we found to be the most cost-efficient).